Privacy Policy

Last Updated: September 3, 2026

At JorjMart, we respect your privacy and are committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains what information we collect, how we use it, how we share it and how we work to protect it.

By using the JorjMart website, creating an account, or placing an order, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

When you visit or use JorjMart, we may collect information that you provide directly to us, including:

  • Full name
  • Phone number
  • Email address
  • Billing and delivery address
  • City, area, postal code, and other delivery details
  • Order and purchase information
  • Account information, if you create a JorjMart account
  • Information you provide when contacting our customer support

We may also automatically collect limited technical information, such as your IP address, browser type, device information, pages visited and general website usage information.

Google Sign-In and Google User Data

If you choose to create or access your JorjMart account using Google Sign-In, we may receive certain information from your Google Account, such as your name, email address, profile information, and profile picture, depending on the permissions you grant.

We use this information to:

  • Create and authenticate your JorjMart account.
  • Sign you in to your JorjMart account.
  • Associate your Google account with your JorjMart account.
  • Maintain and manage your account.
  • Provide customer support and account-related services.

We do not sell your Google user data to third parties.

We do not use Google user data for advertising or other purposes unrelated to providing and improving the services you request.

We retain Google account information only for as long as reasonably necessary to provide your JorjMart account and services, or as required by applicable law.

You may stop using Google Sign-In at any time. If you request deletion of your JorjMart account, we will handle your account information according to our account deletion and data-retention practices described in this Privacy Policy.

Google API and Gmail Data

JorjMart uses Google APIs to authorize a Google account for sending email from the JorjMart website through Google’s email services. When you authorize this connection, JorjMart may receive the Google account information and authorization credentials necessary to establish and maintain the authorized email connection.

How Google data is used: Google API data is used only to authenticate and authorize the connected Google account and to send transactional and administrative emails generated by the JorjMart website. These emails may include order notifications, account-related emails, password reset emails and other service-related communications.

How Google data is stored: Authorization information and OAuth credentials required to maintain the connection are stored securely by the systems used to operate the JorjMart website and email service. JorjMart retains this information only for as long as necessary to maintain the authorized email connection and provide the related website functionality.

How Google data is shared: JorjMart does not sell Google user data. Google API data is not shared with third parties except where necessary to provide the authorized email functionality, comply with applicable law or as otherwise disclosed in this Privacy Policy.

JorjMart does not use Google API data for advertising or for purposes unrelated to the email functionality for which authorization was granted.

Revoking access: You can revoke JorjMart’s access to your Google Account at any time through your Google Account security settings. If the authorization is revoked, JorjMart will no longer be able to use the revoked authorization to connect to the Google account.

JorjMart’s use of information received from Google APIs will comply with the Google API Services User Data Policy, including the Limited Use requirements.

How We Use Your Information

We use the information we collect to provide and improve our services. This may include:

  • Processing and confirming your orders
  • Delivering your purchased products
  • Contacting you regarding your order or delivery
  • Providing customer support
  • Managing your JorjMart account
  • Processing returns, refunds, cancellations or other order-related requests
  • Improving our website, products, and services
  • Preventing fraud, misuse, and unauthorized activities
  • Sending service-related notifications and, where permitted, promotional communications

Cash on Delivery

JorjMart currently offers Cash on Delivery (COD) as a payment option.

When you choose COD, we may provide the information necessary to complete your delivery to our selected courier partners. The courier may use your name, phone number, delivery address, order information and other necessary details to deliver the parcel and collect payment on behalf of JorjMart.

Courier and Delivery Partners

To deliver your orders, JorjMart may use third-party courier services, including REDX and Steadfast Courier.

We may share the information necessary for delivery, such as your name, phone number, delivery address, order details and COD amount, with the relevant courier partner.

These courier providers may process your information according to their own privacy policies and applicable terms. REDX provides nationwide logistics and parcel-delivery services, while Steadfast provides e-commerce delivery and COD services in Bangladesh.

Sharing of Your Information

JorjMart does not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business and provide our services. These may include:

  • Courier and delivery partners
  • Website hosting and technical service providers
  • Website security and maintenance providers
  • Analytics or website-performance services
  • Professional or legal advisers where necessary
  • Government authorities or law-enforcement agencies when required by applicable law

We only aim to share information that is reasonably necessary for the relevant purpose.

Cookies and Website Technologies

JorjMart may use cookies and similar technologies to provide essential website functionality, remember user preferences, maintain shopping-cart information, understand website usage and improve your browsing experience.

Some cookies may be placed by third-party services used by our website.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some features of the website, including account or shopping-cart functionality.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration or disclosure.

However, no website, online service or method of electronic storage or transmission can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, preventing fraud and meeting applicable legal or regulatory requirements.

When information is no longer required, we may securely delete or anonymize it where appropriate.

Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

If you have a JorjMart account, you may also be able to update certain account information through your account dashboard.

If you would like to make a privacy-related request, please contact us using the contact information provided on our website.

Promotional Communications

From time to time, JorjMart may send information about products, offers, announcements or other updates where permitted.

You may choose to stop receiving promotional communications by following the unsubscribe instructions included in those communications or by contacting us.

Please note that you may still receive essential communications related to your orders, account, deliveries or other services.

Third-Party Websites

Our website may contain links to third-party websites or services. These websites operate independently and may have their own privacy policies and terms.

JorjMart is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

Children’s Privacy

JorjMart is an online shopping platform intended for general consumers. We do not knowingly collect personal information from children where such collection is not permitted by applicable law.

If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can review and take appropriate action.

For privacy-related questions or requests, please contact us at support@jorjmart.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, services or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we handle personal information.